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Customer Experience
Managing all aspects of the customer journey to deliver exceptional experiences
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Identity & Entitlement
Making complex processes easy whilst ensuring the highest level of compliance
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Service Optimisation & Technology
Leveraging technology, data and automation to streamline processes
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People Managed Solutions
Outsourcing the hiring, onboarding and performance management of key operational teams
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Sales
Delivering all aspects of your acquisition and retention programmes
OUR PEOPLE
Communication, feedback and development
Having a great team is what makes us different
We’re Passionate About Our People
We have a team of 1,600 strong sales and service specialists.
Our people are what make us unique and enable us to deliver excellence for leading brands.
Communication, feedback and development are central to our approach, including:
- Regular, meaningful employee engagement surveys and clear follow up action plans
- Recognition and Reward programmes including- “Above and Beyond” awards, “Abtranaversary celebration”, Well- being events
Employee led initiatives are central to our open and transparent ethos:
- Our Employee Forum
- Sports and Social club
Welfare and Wellbeing initiatives to provide support to achieving optimal physical, financial and emotional health:
- Tailored Benefits Packages
- Employee Assistance Programme
- Summer and Christmas all staff events
The experience of our team members has been designed with engagement at the core to create individualized career paths, supporting personal progression.
Abtran
Great Service Made Easy
Abtran is passionate about great service experience
Careers
Start Your Abtran Journey
People are at the heart of everything we do.
There’s a certain kind of ‘Abtran person’ who embraces customer service, enjoys solving customer problems and is ambitious to progress. Find out how you can make an impact at Abtran.
Explore Abtran careers