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Customer Experience
Managing all aspects of the customer journey to deliver exceptional experiences
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Identity & Entitlement
Making complex processes easy whilst ensuring the highest level of compliance
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Service Optimisation & Technology
Leveraging technology, data and automation to streamline processes
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People Managed Solutions
Outsourcing the hiring, onboarding and performance management of key operational teams
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Sales
Delivering all aspects of your acquisition and retention programmes
Careers
Make an impact with a career at Abtran
Join the leading digital and customer experience expert in Ireland.
We’re passionate about great service and from our Customer experience agents to our IT developers, we strive to create a place that develops your career and rewards you for your contributions.
Benefits We Offer
Competitive pay and salary pathways
Hybrid
contracts
Life cover and discounted health insurance
Career paths and training academy
Tuition assistance programme
Wellbeing
programme
We empower brands. We connect with people.
You Can Make a Difference
We connect with households all over Ireland everyday and we are proud of the part we play
- Delivering essential services to people across Ireland
- Improving customer experiences for well known brands
- Supporting customers with critical dependency on healthcare
SUPPORTING THE COMMUNITY
Proudly supporting the Toy Show Appeal
Each year our colleagues will be on phones accepting donations for children’s charities. All funds raised by the show will be channelled through the Community Foundation for Ireland for great children’s causes across the island.
Build Your Career with Abtran
We are committed to providing career advancement opportunities. We want our people to grow and develop. This is not just talk, but a commitment under our Sustainability strategy. We have developed the “Abtran Academy” to take you from your first days through to senior leadership roles. We also offer a Tuition Assistance Programme.
What is the Abtran Academy?
The Abtran Academy is here to provide a development journey for every employee, starting from the moment you’re hired. It’s designed to support you as you develop core skills, help you identify your potential, and build the competencies you need to pursue your chosen career.
Sustainability Culture
We have a proud culture of sustainability. Our purpose is to make a positive impact in reducing environmental harms and maximising the contribution we make to society. We have ambitious targets under the 3 pillars by which we live:
- Happy Society
- Healthy Planet
- Thriving Economy
Giving back to our community is ingrained in our culture. We help our people make a real difference every day through our active Charity Club
Why I love
Abtran
Laura Brabazon
FROM AGENT TO LEARNING & DEVELOPMENT SPECIALIST
“I was only going to stay for 6 months, and years later I am still here, still learning, still progressing and I found a career I love!”
A FEW ABTRAN JOURNEYS
